Sahana Bala
Sahana Bala
I’m Sahana Bala — a UX designer and researcher passionate about turning empathy into impact. With a background in psychology and entrepreneurship, I bridge the gap between how people think, what they need, and how technology can support them.
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Projects
Projects
Experience
Experience
Process
I approach design as a balance of research and creativity — empathizing with users, defining their needs, and refining solutions through feedback and iteration. Collaboration and clarity guide every step to ensure designs are both intuitive and impactful.
01
Empathize
I begin by empathizing with users — listening, observing, and asking the right questions to uncover their needs and challenges. This research-driven approach helps me design with real people in mind, not assumptions.
Define
From research insights, I define clear problem statements and map opportunities. By synthesizing patterns and prioritizing needs, I create a focused foundation that guides the design direction.
02
Design
I bring ideas to life through sketches, wireframes, and interactive prototypes. My goal is to design experiences that are both intuitive and engaging, while aligning with user needs and project goals.
03
Validate
I validate solutions through usability testing and feedback. Iterating based on what I learn ensures the final design not only works but creates meaningful impact for users.
04
Process
I approach design as a balance of research and creativity — empathizing with users, defining their needs, and refining solutions through feedback and iteration. Collaboration and clarity guide every step to ensure designs are both intuitive and impactful.
01
Empathize
In my projects, I make sure to deeply understand the users' needs and challenges. I engage with them through research like interviews and observations to gather real insights. This helps me ensure that my design solutions are truly user-centered and not based on assumptions.
Ideate
I enjoy the brainstorming phase because it pushes me to think creatively and explore a variety of potential solutions. Whether it's working on a bus system redesign or improving an eligibility quiz, I make sure to keep the ideation process collaborative and open, ensuring all ideas are considered before narrowing down the best ones.
03
Define
Once I have enough user insights, I define the core problem I’m solving. In my past projects, like with KeyLime Interactive, I’ve used this stage to synthesize the research into clear, focused problem statements. This helps me stay aligned with the users’ needs and ensures the design is purpose-driven.
02
Implement
In this phase, I collaborate with developers and stakeholders to bring the validated design to life, ensuring it’s executed as intended and maintains quality across all touchpoints.
04
Process
I approach design as a balance of research and creativity — empathizing with users, defining their needs, and refining solutions through feedback and iteration. Collaboration and clarity guide every step to ensure designs are both intuitive and impactful.
01
Empathize
I begin by empathizing with users — listening, observing, and asking the right questions to uncover their needs and challenges. This research-driven approach helps me design with real people in mind, not assumptions.
Define
From research insights, I define clear problem statements and map opportunities. By synthesizing patterns and prioritizing needs, I create a focused foundation that guides the design direction.
02
Design
I bring ideas to life through sketches, wireframes, and interactive prototypes. My goal is to design experiences that are both intuitive and engaging, while aligning with user needs and project goals.
03
Validate
I validate solutions through usability testing and feedback. Iterating based on what I learn ensures the final design not only works but creates meaningful impact for users.
04
Skills
Skills
UX Design
UX Design
UX Design
UI Design
UI Design
UI Design
Product Design
Product Design
Product Design
Figma
Front-End Development
Front-End Development
Front-End Development
User Flows
User Flows
User Flows
Design Sprint
Design Sprint
Design Sprint
Interaction Design
Interaction Design
Interaction Design
User Testing
User Testing
User Testing
Usability Testing
Usability Testing
Usability Testing
UX Research
UX Research
UX Research
Leadership
Leadership
Leadership
Comparative Analysis
Comparative Analysis
Comparative Analysis
Prototyping
Prototyping
Prototyping
+ More
+ More
+ More
Frequently asked questions
What is your design process?
What tools and software do you use for UX design?
How do you measure the success of your UX designs?
What is your design process?
What tools and software do you use for UX design?
How do you measure the success of your UX designs?
What is your design process?
What tools and software do you use for UX design?
How do you measure the success of your UX designs?